AINOVA SYSTEMS – TERMS OF SERVICE

Last Updated: September 14, 2025

1. ACCEPTANCE OF TERMS

Welcome to Ainova Systems ("Company", "we", "us" or "our"). By accessing or using our website, API, or any services, you agree to be bound by these Terms of Service ("Terms"). These Terms form a legally binding agreement between you and Ainova Systems regarding use of our software-as-a-service platform (the "Service"). If you do not agree with these Terms, you must not use the Service. By agreeing on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. Using the Service indicates acceptance of these Terms in their entirety.

2. DESCRIPTION OF SERVICE

Ainova Systems provides a single platform providing services simplifying automation workflows. The Service is accessible via web interface and application programming interfaces (APIs), and is offered under various subscription plans (Free and paid tiers) with different usage limits and features (e.g. number of API calls, storage capacity, support level). Details of current plans and features are provided on our website and may be updated from time to time. The Service is provided on an "as is" and "as available" basis, and while we strive to offer high availability, we do not guarantee that the Service will always meet your requirements or be uninterrupted or error-free.

3. ACCOUNTS AND ELIGIBILITY

To use the Service beyond public areas, you must create a user account.

Account Registration: You agree to provide accurate, current, and complete information during registration and to keep it updated. Each account is for a single user or legal entity – you must not share login credentials or API keys publicly or with unauthorized persons. You are responsible for maintaining the confidentiality of your account credentials (such as passwords and API keys) and for all activities that occur under your account.

Eligibility: You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Service. If you are under 18 (or applicable age of majority), you may only use the Service under the supervision of a parent or legal guardian who agrees to be bound by these Terms. By creating an account, you represent that you have the legal capacity to enter into this agreement. We reserve the right to suspend or terminate accounts that violate these Terms or that we believe are unauthorized, fraudulent, or otherwise unlawful.

4. SUBSCRIPTION PLANS, FEES, AND PAYMENT

Plans and Fees: We offer both a Free Plan and paid subscription plans (e.g. Starter, Scale, Enterprise) as described on our site. Paid plans require payment of subscription fees (e.g. monthly fees) as indicated for the selected plan. By signing up for a paid plan, you agree to pay the recurring subscription fees and any applicable taxes, at the rate and currency (euro, €) quoted at the time of purchase.

Billing: Paid subscriptions will be charged in advance on a recurring periodic basis (e.g. monthly) to the payment method you provide. We use a third-party payment processor (such as Stripe) to handle billing; we do not store your full credit card details on our servers for security. You must provide current, valid payment information and promptly update any changes.

Auto-Renewal: Subscriptions will automatically renew at the end of each billing period unless you cancel prior to the renewal date. By subscribing, you authorize us (or our payment processor) to charge the applicable subscription fee to your payment method at each renewal.

Cancellation: You may cancel your subscription at any time through your account settings. If you cancel, your account will remain active at the current plan level until the end of the then-current billing period, after which it will downgrade to the Free Plan or be deactivated. Except as required by law, payments are non-refundable and there are no refunds or credits for partial-use or remaining subscription periods if you cancel early. We reserve the right to offer refunds, discounts or credits in select circumstances at our sole discretion, but this shall not obligate us to provide them in the future.

Plan Changes: Upgrading or downgrading your subscription (switching plans) may be done via the website or by contacting support. If you upgrade, the new fees will apply immediately (prorated as applicable) and your limits will adjust to the new plan. If you downgrade, the change will typically take effect at the next billing cycle to avoid service disruption.

Fee Changes: Our fees and plan features may change over time. Any increase in charges or material reduction in features of your plan will be communicated to you in advance (for example, via email or notice on our site) and will take effect no sooner than the start of your next billing cycle. If you do not agree with a fee change, you may cancel your subscription before the new fees take effect. Continued use of the Service after fee changes constitute your agreement to the modified fees.

Late Payments: If we are unable to process payment for your subscription (e.g. due to an expired credit card or insufficient funds), we will notify you and may attempt to re-process the payment. If payment remains delinquent, we may downgrade or suspend your account access until payment is received. You are responsible for any costs we incur in connection with overdue amounts, such as collection costs and bank fees.

5. FREE PLAN, TRIALS, AND BETA FEATURES

Free Plan: If you are on our Free Plan, you can use the Service without charge up to the included usage limits (e.g. number of API calls, storage, etc.) published for that plan. Free Plan features and limits are subject to change, and we reserve the right to impose additional restrictions or discontinue the Free Plan at any time. We also reserve the right to terminate Free Plan accounts that are inactive for an extended period or that we suspect are abusing the Service.

Trials: We may offer free trials of paid plans or promotional discounts for new users. Any such trial or offer is subject to these Terms. At the end of a free trial period, unless you choose a paid plan and provide billing information, your account may revert to the Free Plan or be suspended.

Beta Features: From time to time, we may invite you to try beta or early-access features of the Service. These features are experimental and provided on an "as is" basis, without any warranty, and may be changed, suspended, or discontinued at any time without notice. Beta features may have additional terms or require feedback from you. By opting to use beta features, you acknowledge that such features might be less reliable or accurate than the main Service and you assume all risks. We have no liability arising out of or related to any beta features – use them at your own discretion and risk.

6. ACCEPTABLE USE POLICY

You agree to use the Service only for lawful purposes and in compliance with these Terms and all applicable laws and regulations.

Prohibited Activities: You will not engage in any of the following activities:

Illegal Conduct: Using the Service for any unlawful, harmful, fraudulent, infringing, or malicious purpose, or to violate the rights of any person or entity. This includes (but is not limited to) uploading or transmitting content that is defamatory, obscene, harassing, threatening, or otherwise violates any law or regulation.

Violation of Privacy or IP: Submitting or processing through the Service any information or content that you do not have the right to use, or that violates privacy rights, proprietary rights, or intellectual property rights of others. You must ensure you have all necessary consents or legal basis to upload any documents containing personal data of third parties.

Interference and Misuse: Attempting to damage, disrupt, or impair the Service's operation or security. Examples include introducing viruses, worms, malware or any other harmful code; launching a denial-of-service attack; or otherwise attempting to interfere with the normal performance of the Service or with other users' use of the Service. You also agree not to misuse the Service by artificially inflating usage, scraping data in a way not allowed, or using automated systems to call the API in a manner that exceeds reasonable request rates (except as allowed by your plan).

Unauthorized Access: Attempting to gain unauthorized access to any portion of the Service, other user accounts, or any systems or networks connected to the Service. This includes refraining from hacking, password mining, or any other means of circumventing security measures. You may not probe, scan, or test the vulnerability of the Service or our network unless explicitly authorized in writing.

Circumvention and Reverse Engineering: You will not circumvent any usage limits or technical restrictions of the Service. You will not reverse engineer, decompile, or disassemble the Service or any software or systems used to provide it, except to the extent expressly permitted by applicable law that cannot be contractually restricted.

Resale or Misrepresentation: Using the Service under a Free or personal plan for commercial time-sharing, outsourcing, service bureau purposes, or otherwise on behalf of a third party not authorized under your account. You may not resell or redistribute the Service, or misrepresent the Service as being your own product. If you are interested in an arrangement to officially resell or embed our Service into your offering, you must obtain our prior consent (such as via an enterprise agreement).

Excessive or Improper Use: Engaging in excessive usage that is outside the scope of normal operation and not covered by your subscription plan (for example, repeatedly exceeding API rate limits or storage quotas in a manner that impairs service performance for others). We reserve the right to monitor usage and throttle or suspend accounts that significantly exceed reasonable use or that abuse the Service.

We reserve the right to investigate any suspected violations of this Acceptable Use Policy. Violations may result in suspension or termination of your account and legal action where appropriate. You acknowledge that if your use of the Service causes or risks harm to us, other users, or the Service's reliability, we may take appropriate measures including technical and legal steps to prevent or mitigate such misuse.

7. USER CONTENT AND DATA

Your Content: In the course of using the Service, you may upload, submit, or process your own files, documents, images, data or other content ("User Content"). You retain all rights and ownership in your User Content. We do not claim any ownership over the content you provide to us.

License to Operate the Service: You grant us a non-exclusive, worldwide, royalty-free license to use, process, store, and transmit your User Content solely for the purpose of providing the Service to you and in accordance with applicable law and our Privacy Policy. This means, for example, that we may temporarily copy your data to our servers, run AI and automation algorithms on it, and store the results for your later access, as needed to deliver the functionality you expect. We will not use your content for any purposes other than delivering and improving the Service without your permission. Specifically, we will not use your uploaded data to train our machine learning models or for marketing purposes unless you explicitly allow it.

User Content Warranties: You represent and warrant that you have all necessary rights, licenses, and permissions to upload or submit any User Content to the Service and to grant us the above license. You also represent that neither the User Content itself nor our use of it as permitted by you will infringe or violate the rights of any third party (including intellectual property rights and privacy rights) or any law or regulation. When uploading content containing personal data of others, you must ensure you have obtained all necessary consents or have another valid legal basis under data protection laws. If you act as a data controller for such data, please refer to our Data Processing Agreement provisions below. You must not upload Special Categories of Personal Data (GDPR Art. 9) or data relating to criminal convictions (Art. 10) as described in the Sensitive / Prohibited Data section below.

No Illegal Content: You must not use the Service to store or transmit any content that is illegal, harmful, or that violates the Acceptable Use Policy in Section 6. We are not obligated to monitor content, but we reserve the right to remove or delete any User Content that we reasonably believe violates these Terms or the law, or to suspend processing of any file if necessary to comply with law or protect the rights, property, or safety of the Company or others.

Data Processing Agreement. If you use the Service to process Personal Data on behalf of others (e.g., your end users or employees), you act as the data controller and Ainova Systems acts as your processor. Upon request, we provide a Data Processing Addendum (DPA); when executed, it governs our processing on your behalf. In the absence of a countersigned DPA, we will handle any Personal Data contained in User Content in line with GDPR as a processor—solely on your documented instructions arising from these Terms and your configuration of the Service, applying appropriate confidentiality and security, and never selling or otherwise unauthorizedly sharing such data.

Sensitive / Prohibited Data. The Service is not intended for Special Categories of Personal Data (GDPR Art. 9) or data relating to criminal convictions and offences (Art. 10). Do not upload such data. Processing of Art. 9/10 data is prohibited by default and permitted only if (i) Ainova Systems has given prior written approval and the parties have executed a countersigned amendment to the DPA expressly allowing it, and (ii) you provide documented instructions specifying the legal basis (Art. 6 plus the applicable Art. 9(2)/Art. 10 grounds), purposes, retention, and required security measures. If such data is inadvertently submitted, we will promptly restrict processing and delete it upon notice.

Responsibility for Backups: You are encouraged to maintain backup copies of your User Content. While we implement regular backups and redundancy for the Service, we do not guarantee that content you store on our Service will never be lost or corrupted. You agree that we are not liable for any loss or recovery of User Content, and you should have your own backup procedures for important information.

Feedback: If you provide us with any suggestions, ideas, enhancement requests, recommendations or other feedback regarding the Service ("Feedback"), you hereby grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate such Feedback into the Service or our business products. We have no obligation to compensate you for Feedback. Feedback is not considered confidential information, so do not submit any that you consider proprietary.

8. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property: The Service (including all software, code, algorithms, tools, user interfaces, website content, documentation, and all other components of the Service) is owned by Ainova Systems or our licensors and is protected by intellectual property laws. All trademarks, logos, and service marks ("Marks") displayed on the Service are the property of the Company or third parties. Except as expressly set out in these Terms, no license or rights to use any of our intellectual property or the Marks are granted to you. Ainova Systems reserves all rights not expressly granted under these Terms.

Your License to Use the Service: Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own internal business purposes. This license allows you to use our web application and APIs in accordance with the documentation and your chosen plan. You may not: copy, modify, distribute, sell, or lease any part of our Service or included software; nor may you reverse engineer or attempt to extract the source code of that software, except to the limited extent that such restrictions are expressly prohibited by applicable law. You also agree not to remove or obscure any copyright, trademark, or other proprietary rights notices on the Service or in any reports or output generated by the Service.

Third-Party Components: The Service may include open-source software or third-party software components that are licensed under their own terms. To the extent required by those third-party terms, such licenses are incorporated into these Terms by reference. You agree to comply with any relevant open-source license terms when using the Service.

9. PRIVACY AND DATA PROTECTION

Your use of the Service is also conditioned on your acceptance of and compliance with our Privacy Policy (see separate document or accessible via our website). Our Privacy Policy describes how we collect, use, and disclose your personal information when you use our Service, and explains the rights and choices you have with respect to your personal data. By using the Service, you consent to the collection and use of information as outlined in the Privacy Policy, in compliance with applicable data protection laws. We are committed to protecting your privacy and adhering to the EU General Data Protection Regulation (GDPR) and other relevant privacy laws in jurisdictions we operate. If you do not agree with our data practices as described in the Privacy Policy, do not use the Service. In addition, if you process personal data through our Service, you are responsible for complying with any privacy laws that apply to you as a data controller, including providing necessary notices and obtaining any required consents from individuals whose data you process.

10. SERVICE AVAILABILITY AND MAINTENANCE

We strive to keep the Service operational and available 24/7 with minimal downtime. Certain paid plans include service level objectives (such as 99.6% or 99.99% uptime targets) and priority support. While we aim to meet these targets, we do not guarantee absolute uptime or availability. From time to time, the Service may be inaccessible or inoperable due to scheduled maintenance, updates, emergency repairs, network failures, force majeure events, or other causes beyond our reasonable control. We will endeavor to schedule planned maintenance during low-usage hours and to provide advance notice when feasible. However, in urgent situations (e.g. security patches) we may perform immediate maintenance without notice. You acknowledge that occasional downtime is normal and that the internet is not a fault-free medium. Current service status and any ongoing incidents are available at our status page: https://status.ainoflow.io/

No Liability for Downtime: We will not be liable for any losses or damages arising from any interruption or unavailability of the Service. For customers on paid plans, if prolonged, unscheduled downtime occurs, we may (at our discretion) provide proportionate service credits or other remedies as a gesture of goodwill, but such remedies are not guaranteed by these Terms except where a separate Service Level Agreement is explicitly in place. We are continuously improving and changing the Service and may add or remove functionalities or features.

Modification or Discontinuation: We reserve the right at any time to modify, suspend or discontinue the Service (or any part, feature, or plan thereof) temporarily or permanently, with or without notice. This includes, for example, discontinuing a particular feature that is no longer viable or replacing it with a new feature, or terminating the Service entirely. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuation of the Service. If we discontinue the Service in its entirety, we will attempt to notify you in advance and provide you with an opportunity to export your data (if applicable).

11. TERMINATION OF ACCOUNTS

By You: You may stop using the Service at any time. You may also delete your account by following the instructions on our site or contacting us. If you wish to terminate your paid subscription, you must cancel it as described in Section 4. Upon cancellation, your account will, at the end of the current billing period, either revert to a free status or be closed.

By Us: We may suspend or terminate your access to the Service (or downgrade your account to a free tier) immediately, without prior notice, if we determine that: (a) you have violated these Terms or any applicable law; (b) your use of the Service poses a security risk or could adversely impact the Service or others; (c) you fail to pay fees owed for the Service; or (d) we are required to do so by law (for example, due to an injunction or government order). We may also terminate any free account that has been inactive for twelve (12) consecutive months or more. Additionally, we reserve the right to terminate the Service or your account for convenience with 30 days' notice via email to the address associated with your account (or shorter if we are ceasing the Service entirely).

Effects of Termination: Upon any termination of your account, whether by you or us, your right to use the Service will cease immediately (and any licenses granted to you will terminate). We may disable your account and prevent further access, including deletion of your data and content, in accordance with our data retention practices (see Privacy Policy for how we handle personal data on account deletion). We recommend that you export or download any content or data you need before terminating your account. We are not responsible for providing access to data from terminated accounts, except as required by law. If we terminate your account for a breach of these Terms, we are not obligated to refund any fees you may have paid; if we terminate for convenience (no fault of yours) and you have prepaid fees for a period beyond the termination date, we may provide a pro-rata refund for the unused portion.

Survival: Any provisions of these Terms that by their nature should survive termination (such as indemnification, disclaimers, limitation of liability, and governing law) shall survive the termination of your account or the Terms.

12. DISCLAIMER OF WARRANTIES

"AS IS" Provision: The Service is provided to you on an "AS IS" and "AS AVAILABLE" basis, with all faults and defects and without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and service providers, expressly disclaims all warranties, whether express, implied or statutory, regarding the Service. This includes, but is not limited to: any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties that may arise from course of dealing or usage of trade. We make no guarantees that the Service will meet your requirements or expectations, achieve any intended results, be compatible with any particular systems, or be secure, timely, uninterrupted or error-free. You assume all risk as to the quality and performance of the Service.

No Guarantee of Accuracy: While Ainova Systems endeavors to produce useful and accurate outputs, we make no warranty that any results or information obtained through the Service will be accurate, reliable, or correct. AI-based processing is not perfect and errors or omissions in outputs are possible.

No Responsibility for Third-Party Services: We do not warrant the quality of any third-party content, information, or services obtained through the Service, or that any such external content will be free from malware or other harmful components. Any material or data obtained through the use of the Service is accessed at your own discretion and risk. You are solely responsible for any damage to your computer system or loss of data that results from use of the Service.

Statutory Warranties: If applicable law requires any warranties with respect to the Service, all such warranties are limited in duration to ninety (90) days from the date of first use (to the extent legally permissible). Some jurisdictions do not allow the exclusion of certain warranties or limitations on the duration of implied warranties, so some of the above disclaimers may not apply to you. In such cases, we limit our warranties to the minimum extent permitted by applicable law.

13. LIMITATION OF LIABILITY

Limited Remedies: To the fullest extent permitted by law, in no event shall Ainova Systems or its directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses arising out of or related to your use of (or inability to use) the Service, regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages. This limitation includes any damages resulting from mistakes, omissions, interruptions, deletion of files or data, errors, defects, viruses, delays in operation or transmission, any failure of performance, or the cost of procurement of substitute services.

Cap on Liability: To the extent we are found liable notwithstanding the above, the total aggregate liability of Ainova Systems and its affiliates for any and all claims arising from or related to the Service or these Terms shall not exceed the amount you paid us for the Service in the 12 months immediately preceding the claim, or €100 EUR if you have not paid anything (for example, if you are on the Free Plan). This means if you have paid €0, our liability is capped at €100; if you paid €500 in the last year, our liability is capped at €500. This cap is an overall aggregate limit for all claims of any kind and nature.

Exceptions: Nothing in these Terms shall limit or exclude liability for gross negligence, willful misconduct, fraud, or personal injury or death caused by negligence, or any other liability that cannot be limited or excluded by law. In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability will be limited to the maximum extent permitted by law.

You acknowledge that the fees (if any) paid for the Service reflect the allocation of risk set forth in this agreement and that we would not be able to provide the Service on an economically feasible basis without such limitations. This Section 13 will survive and apply even if any limited remedy specified in these Terms is found to have failed its essential purpose.

14. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Ainova Systems and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees and costs) arising out of or in any way connected with: (a) your use or misuse of the Service; (b) your violation of these Terms or of any law or regulation; (c) your infringement or violation of any rights of a third party (including intellectual property rights or privacy rights) through your use of the Service or through any content you upload; or (d) any misrepresentation made by you. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (at your expense), and you agree to cooperate with our defense of such claim. You agree not to settle any such matter without the prior written consent of Ainova Systems. This indemnification obligation will survive any termination of your account or these Terms.

15. GOVERNING LAW AND DISPUTE RESOLUTION

Governing Law: These Terms and any disputes arising out of or relating to the Service shall be governed by and construed in accordance with the laws of the Republic of Lithuania, excluding its conflict of law principles. However, if you are a consumer residing in a member state of the European Union, you may have additional protections under mandatory provisions of the laws of your country of residence, and nothing in these Terms affects those rights. In other words, if you are an EU consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident, and these Terms will be interpreted and enforced accordingly.

Jurisdiction: Except where prohibited by applicable consumer protection laws, any dispute, claim, or controversy arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Lithuania. Notwithstanding the foregoing, as a consumer you may also be entitled to initiate proceedings in your local courts if mandatory law so provides. We do not seek to limit your rights to bring claims in the courts of your home country if those rights are guaranteed by law.

Dispute Resolution and Good Faith Negotiation: In the event of any dispute or claim, you agree to first contact us and attempt to resolve the matter informally by providing a written description of your issue and reasonably cooperating with us to address it. If we are unable to resolve the dispute within 30 days of notice, either party may pursue legal remedies in accordance with this Section. (For consumers in the EU, you may also have the right to use an alternative dispute resolution mechanism or online dispute resolution platform, which we will provide information about upon request, in accordance with EU regulations.)

No Class Actions (if applicable): To the extent permitted by law, you and Ainova Systems agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

16. MISCELLANEOUS PROVISIONS

Severability: If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect. The parties will negotiate in good faith a valid and enforceable provision that is as similar as possible to the unenforceable provision.

Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Ainova Systems.

Assignment: You may not assign or transfer these Terms or your rights or obligations under these Terms, in whole or in part, without our prior written consent. We may freely assign these Terms (for example, in the event of a merger, acquisition, or sale of assets) without restriction. These Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

Entire Agreement: These Terms (along with any other legal terms expressly incorporated by reference, such as the Privacy Policy and any applicable DPA or SLA) constitute the entire agreement between you and Ainova Systems concerning the Service and supersede all prior or contemporaneous agreements, communications, and understandings (whether written or oral) regarding their subject matter. In case of a conflict between these Terms and any separate signed agreement you have with Ainova Systems, the signed agreement will prevail to the extent of the conflict.

Changes to Terms: Ainova Systems may modify or replace these Terms from time to time. We will give notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date, and/or by notifying registered users via email or in-service notification, at least 30 days before the new terms become effective (unless the changes are required by law to take effect sooner). What constitutes a "material change" will be determined at our sole discretion. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the new terms, you must stop using the Service and, if applicable, cancel your subscription.

Force Majeure: We shall not be liable for any failure or delay in our performance under these Terms due to any cause beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, flood, accidents, strikes, or shortages of transportation, energy, labor or materials.

No Third-Party Beneficiaries: These Terms do not confer any rights or remedies on any person other than you and Ainova Systems and our respective successors and permitted assigns.

Relationship of Parties: You and Ainova Systems are independent contracting parties. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties.

Headings: Section headings in these Terms are for convenience only and have no legal or contractual effect.

17. CONTACT INFORMATION (TERMS OF SERVICE)

If you have any questions, concerns, or feedback about these Terms or the Service, please contact us. You can reach us by email at legal@ainovasystems.com or by mail at:

Ainova Systems, MB (MB "Ainova systems")
Neries g. 25A, Nemenčinė, LT-15171 Vilnius r.
Lithuania

We will do our best to respond to your inquiry in a timely manner.